Consultative Selling Skills - 90-minute online training course

​How to add value and improve the customer's experience, whilst making more sales using online meetings and sales events

​Live online training - 1.5 hours: Free to attend. Key points include:

• ​Gaining instant rapport and getting in control

• ​Advanced questioning techniques

• ​The secrets of presenting sales information

​This 90 minute, information-packed, training course will show you how to use a customer-focused approach and run a sales call online. Using a consultative approach makes it easier and faster to gain credibility, uncover opportunities and build value, not just sell on price...even online!

​It will help you create, develop and close business opportunities using a consultative approach and a value-based (not just price or product-led) proposition). It is suitable for B2B and B2C markets.

​Learning points include:

• ​How to stop selling and help people to buy using customer-focused selling

• ​Selling succesfully using online meetings

• ​How to create an interactive and personalised customer experience.

• ​Building personalised value and great buying experience.

• ​Looking beyond what the customer is enquiring about or currently buying now – up-selling and cross-selling.

​More information: https://brilliantcustomerservice.com/live-online-learning.

• ​PDF here: https://bit.ly/30MZEDL

​Live online learning course with an expert facilitator.

• ​Engaging, interactive and practical.